Awards & Recognition

Awards don’t sell cars. People do. But when the same dealership keeps landing on the winners list year after year, it says something about how those people treat their customers. Most of the recognition below is based on what real customers told Ford, Cars.com, CARFAX, and J.D. Power about their experience with us.

Here’s everything Ford of Cookeville has earned, and what each award actually means for you.

At a Glance

  • 8-Time Ford President’s Award Winner (2016 through 2023)
  • 5-Time Ford Elite Winner (2018, 2019, 2020, 2022, 2023)
  • Cars.com Tennessee Ford Dealer of the Year (2025 and 2026)
  • 6-Time CARFAX Top-Rated Dealer (2020 through 2025)
  • J.D. Power Dealer of Excellence (2023)
  • Herald-Citizen Reader’s Choice Award Winner (2023 and 2025)

Ford President’s Award: 8 Straight Years

The President’s Award is Ford’s highest honor for dealer customer satisfaction. It isn’t based on how many vehicles a store sells. It’s based on how customers rate their experience in both sales and service, and only a select group of Ford dealers across the country earn it each year.

Ford of Cookeville won it eight years in a row, from 2016 through 2023. Winning once takes a good team. Winning eight straight years takes a culture that sticks, no matter how much the market changes.

Ford Elite: 5-Time Winner

The Ford Elite award recognizes dealerships that stand out across the full customer experience, from the showroom to the service drive. We earned it in 2018, 2019, 2020, 2022, and 2023.

Cars.com Tennessee Ford Dealer of the Year: 2025 and 2026

Cars.com picks its Dealer of the Year winners based on reviews from shoppers who actually bought from or serviced with a dealership. Being named the top Ford dealer in Tennessee two years running, out of every Ford store in the state, is something our whole team is proud of. That includes the big-city stores in Nashville, Murfreesboro, and Franklin.

CARFAX Top-Rated Dealer: 2020 Through 2025

CARFAX gives its Top-Rated Dealer designation to dealerships that keep a consistently high average rating from customer reviews on CARFAX. We’ve earned it six years in a row, which means our customers keep saying the same thing: doing business here is easy and honest.

J.D. Power Dealer of Excellence: 2023

J.D. Power’s Dealer of Excellence program recognizes dealerships that deliver an outstanding customer experience, based on customer feedback and reviews. It’s one of the most recognized names in automotive customer satisfaction, and we were honored to make the list.

Voted the Best by Our Neighbors

National awards are great. Hearing it from the people who live down the road means even more. Readers of the Herald-Citizen, Cookeville’s hometown newspaper, have voted for us twice:

  • 2025 Reader’s Choice Award Winner for Truck Sales
  • 2023 Reader’s Choice Award Winner for #1 American Vehicle Dealership

Community Recognition

Not every award comes with a plaque from Detroit. In 2025, our team took home the Gumbo YaYa award at Cooking on the Square, given to the organization with the best decorated booth. It’s a fun one, and it’s a good reminder of why we show up for events like this, along with Cars & Coffee, our Drive for a Cause charity golf tournament, and Clays for a Cause. Cookeville is home, and we like being part of it.

Awards by Year

2026

  • Cars.com 2026 Tennessee Ford Dealer of the Year

2025

  • Cars.com 2025 Tennessee Ford Dealer of the Year
  • CARFAX 2025 Top-Rated Dealer
  • Herald-Citizen 2025 Reader’s Choice Award Winner, Truck Sales
  • Cooking on the Square Gumbo YaYa Award, Best Decorated Booth

2024

  • CARFAX 2024 Top-Rated Dealer

2023

  • Ford President’s Award
  • Ford Elite Award
  • CARFAX 2023 Top-Rated Dealer
  • J.D. Power 2023 Dealer of Excellence
  • Herald-Citizen 2023 Reader’s Choice Award Winner, #1 American Vehicle Dealership

2022

  • Ford President’s Award
  • Ford Elite Award
  • CARFAX 2022 Top-Rated Dealer

2021

  • Ford President’s Award
  • CARFAX 2021 Top-Rated Dealer

2020

  • Ford President’s Award
  • Ford Elite Award
  • CARFAX 2020 Top-Rated Dealer

2019

  • Ford President’s Award
  • Ford Elite Award

2018

  • Ford President’s Award
  • Ford Elite Award

2017

  • Ford President’s Award

2016

  • Ford President’s Award

Frequently Asked Questions

How many times has Ford of Cookeville won the Ford President’s Award?

Eight times, every year from 2016 through 2023. The President’s Award is Ford’s top honor for customer satisfaction in sales and service.

Who is the best Ford dealer in Tennessee?

Cars.com named Ford of Cookeville its Tennessee Ford Dealer of the Year in both 2025 and 2026, based on reviews from real customers.

Is Ford of Cookeville worth the drive from Nashville?

Plenty of our customers think so. We’re just over an hour east of Nashville on I-40, and shoppers from Nashville, Murfreesboro, and Franklin make the trip for our pricing, our award-winning service, and perks like a 24-hour test drive, a 3-day exchange policy, and Pickup & Delivery.

See What the Awards Are About

The best way to understand why customers keep rating us this way is to come see for yourself. Browse our inventory, schedule a test drive, or stop by 1600 Interstate Drive in Cookeville. You can also call our sales team at 931-650-5412.

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